The staff are friendly and welcoming, going above and beyond to make your stay enjoyable. The rooms are unique and decorated with beautiful paintings from the family's private collection. Breakfast is included and offers a variety of delicious pastries.

No improvements needed, everything was fine.

The location, room, breakfast, and especially the staff were great..especially for the price.

Our room faced the bar across the street and it was pretty noisy until ~2 am.

staff was very helpful

the rooms were bad,old and dirty.We will not prefer this hotel again.

the room was clean with fresh towels and sheets, and there was a balcony with a nice view of the city. the location was convenient, within walking distance to public transportation and many attractions.

The breakfast was disappointing with limited options and low-quality coffee. There was also a strange musty smell in the room.

The hotel is very beautiful with art nouveau style.The paintings are amazing !!! Very friendly and helpfull staff and in a great location. I would suggest it to anyone who wishes to visit Florence for sightseeing

Lovely staff, very helpful. The hotel is a little older but it was great value for money. Short walk to the city centre but you can walk along the river and it is very pleasant. Also only a short (maybe 10min) walk from the train station.

Staying in this hotel was a wonderful experience! I was impressed by the cleanliness of the facilities and the range of hotel amenities, with convenient transportation options available. The location was perfect for those who wish to be close to the river, outdoor cafes and within walking distance of major historic sights, allowing me to explore this city with ease. Additionally, the hotel staff were very friendly and accommodating, providing me with a delicious breakfast in the morning and helping me with any requests I had.

Absolutely nothing to complain about.

The hotel's location is incredibly convenient, situated just a short walk from the train station and the city center of this beautiful Italian city. It's perfect for exploring the sights without wasting any time.

No negatives to mention, everything was great.

The hotel is conveniently located near the train station and within walking distance to many tourist attractions. the rooms are spacious with comfortable beds and clean bathrooms. the staff are friendly and provide helpful recommendations for dining and sightseeing. Breakfast is simple but satisfying, and the dining hall decor is charming with a collection of artwork.

I noticed a lack of elevator in the hotel, which may be inconvenient for elderly or disabled guests.

It is also situated in a quiet neighborhood, but still within easy walking distance of all the favorite sites in the city. The staff provides great service, ensuring that guests have a comfortable stay. The rooms are well-appointed, with paintings from the family's private collection adding a touch of elegance. And to top it all off, breakfast is included and offers a variety of delicious pastries and hot chocolate.

All was more than satisfactory, nothing to improve.

I had a wonderful stay at a charming hotel just a short walk from the train station and the picturesque river. The room had traditional decor but was well-maintained with modern amenities. I was touched by the book in the room, sharing the inspiring story of the owner's grandmother. The woman at the reception was incredibly kind and knowledgeable, giving us great recommendations even during her lunch break. The dining hall was like a mini museum, filled with interesting artwork and banknotes. I highly recommend this hotel for its convenient location and warm hospitality.

Lovely, friendly staff. Valuable tips. Good price. Good breakfast. Comfortable rooms. Family-owned and operated. Accommodating. Early check-in. Helpful employees.

For us it was ideal.

During our Christmas stay, we appreciated the convenient location of the hotel within walking distance to the train station and many tourist attractions. The room was spacious and clean with a comfortable bed. the hotel offered a delicious breakfast with locally sourced ingredients.

Our room was located on a noisy street which made it difficult to sleep at night. We also had trouble with the temperature control in the room, as it was too warm at times and difficult to adjust.